Network Incident #3199 | Fibre Break | Schonenburg (Resolved)
  • Priority - Critical

  • Good Day,

    We are experiencing the following network incident

    Network Incident Reference: #3199
    Network Incident Description: Fibre Break
    Area/s Affected: Schonenburg
    Network Type Affected: GPON
    Current Resident Impact: Residents will experience degraded services
    Current Network Incident Status: Vendor Engineers are en-route to
    investigate

    --
    Kind Regards,
    The *VUMA* Team

  • Date - 2020/08/31 10:40 - 2020/09/01 16:31
  • Last Updated - 2020/08/31 10:40
TTConnect Exchange down In Bedforview (Resolved)
  • Priority - Critical
  • Affecting Other - TTC Outage

  • Good day


    Please be aware that there is an exchange that is currently down in the Bedfordview area(Elizabeth pop), we have sent out a technician to diagnosis the exchange

    Updates will follow soon

    Regards
    TTConnect Support

  • Date - 2020/08/21 11:01 - 2020/08/27 14:57
  • Last Updated - 2020/08/21 11:03
Fourways Crossing : Fibre break: Vumatel (Resolved)
  • Priority - Critical
  • Affecting Other - Network

  • Good Day,
    We are experiencing the following network incident
    Network Incident Reference: #3132
    Network Incident Description: Fibre break
    Area/s Affected: Fourways Crossing
    - 17 on Forest
    Network Type Affected: GPON
    Current Resident Impact: Residents have no connectivity
    Current Network Incident Status: Vendor Engineers are en-route to
    investigate

    Kind Regards,
    The *VUMA* Team

  • Date - 2020/08/19 10:12 - 2020/08/19 12:07
  • Last Updated - 2020/08/19 10:13
Netstream Outage (Resolved)
  • Priority - Critical
  • Affecting System - Netstream Outage

  •  

    Department: Technical

    Subject: RE: Netstream - Sites Offline

    Priority: Medium 

    Good Day Support,

     

     

    Please see below feedback from upstream provider:

    "Please note that the DFA team is still at the Node busy testing all the links that are down due to cable break, further feedback to follow. Unfortunately there is no ETR available as yet, will provide as soon as possible

  • Date - 2020/08/17 16:17 - 2020/08/18 11:43
  • Last Updated - 2020/08/18 09:22
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